REFUNDS & RETURNS POLICY
1. Physical Merchandise (if applicable)
Returns
We accept returns on physical merchandise only if:
The item is faulty, damaged, or incorrect
You notify us within 7 days of receiving the item
Returned items must be:
Unworn
Unused
In original packaging
Refunds
If a return is approved:
Refunds will be issued to the original payment method
Shipping costs are non-refundable unless required by Australian Consumer Law
2. Non-Returnable Items
The following items cannot be returned:
Digital products
Sale items
Items damaged due to misuse or wear
3. Australian Consumer Law
This policy does not override your rights under Australian Consumer Law. You are entitled to a replacement or refund for major faults as defined by law.
4. Contact
For any refund or return enquiries, please contact:
📧 the.miss.diamant@gmail.com